I travel a lot for work, and have an older cat with many special needs who gets lonely when I'm not here. SPS has been great about not only helping meet all her medication and treatment needs, but they also give Dauphine lots of love and give me piece of mind with creative updates sent to my phone so that I know Dauphine is well cared for! They truly help keep me sane when I have to be away from her and they play a big park in keeping my cat healthy.
I can't say enough wonderful things about Sarah's Pet Care... Sarah is wonderful and ever so patient! We contacted her very last minute in hopes they could help transport our very high maintenance dogs downtown for our wedding reception pictures and back home. She got back to us super quickly and made the whole process a breeze, which is saying a lot bc we are very nervous animal parents!!
Dana, who actually took care of the pups, was incredible!! She kept in touch with us and sent us pics of the dogs and updates so we never had to wonder how they were doing. They didn't even seem to miss us, which made me feel simultaneously good and bad lol!
Truly wonderful service and wonderful people!!! Also very reasonably priced and great communication portal for updates and info completion!
As a previous reviewer wrote, this is seriously overdue for me.
Have been a client of Sarah's for eight years now, and its inconceivable now that I ever travelled without having her company look after my monsters.
It's a great leap of faith to give someone your house keys to take care of your family, but I have no worries with them. Sarah, for all of her laid-back, hip vibe, is at heart a Marine drill sergeant, and I know she very carefully screens new employees.
They email me pictures right after every visit, and it's always reassuring to get these "proof of happy cat life" photos. (No, they don't pose them in front of the day's newspaper.)
I should say that their job is pretty darn easy, given that I have the two sweetest cats EVER, but I won't hold that against Sarah and her team.
So happy with this service, made taking an extended vacation so much easier, and so happy not having to board my cats. Hannah and Alisha took wonderful care of my cats! Very much appreciate the daily updates with photos.
We ADORE SPCR! We moved to NOLA a year ago (today!) and Sarah's team has been watching my 2 old, persnickety Boston Terriers since our second day in town when we used their overnight care for the weekend (thanks Angie!). They take our dogs for day care twice a week (thanks Katie!), and we're going to hire SPCR to help with their storm anxiety. SPCR's communication is great -- we love the pics and texts after daycare or when we are out of town. Most of all, Sarah herself goes far beyond the call of duty. She helped us solve a tricky dog issue with under 12 hours notice, and seemingly without breaking a sweat. We trust SPCR with any of our dog care needs!
Sarah's team did a fantastic job with our dogs when we were away for a week. They sent us multiple texts every day detailing how the dogs were feeling, their walks and photos of them outside. We came home to two very happy and active dogs. Highly recommend for all your pet care needs!
This review is seriously overdue.... rather late than never. I found Sarah's pet care revolution on google when I first moved to New Orleans in 2016.I contacted her and she was quick to respond. She set up some in-house consultation time with me to meet her (Sarah) as well as the pet-sitter that would be responsible for my kitties. They were both lovely and I felt comfortable with them. I booked ( through the online portal) the days I needed her to visit the kitties ( I have 2 persian cats). Each visit is 30 minutes and costs around $20 per visit and then an extra $3 per cat. I document each cats details on the portal as well as instructions for them to follow. Updates are sent through the customer portal.
I always feel as ease knowing that my kitties are being taken care of. They send daily updates through the portal with cute pics of your pet.
I Just have to mention that when Hurricane Barry was said to impact New Orleans, my hubby and i decided to leave because we have a newborn and couldn't risk staying in New Orleans. I called Sarah the day we left and asked her if she could see to the cats while we were away and she agreed too. She is truly our life saver. We played it by ear and because the storms weren't too bad she was able to check on them daily keeping me informed the entire time. She even picked up my packages for me at no additional cost as this was separate visit.
If you are considering their services, don't hesitate and book it now. As you can see from this post I have been using their services for almost 4 years now and going strong. My persian kitties just love them!
I found Sarah after using another pet sitter in town that became too busy for themselves.
I live in the Irish Channel and was assigned John as our Pet sitter. (Sarah's employs multiple pet sitters and assigns them areas.) John is great! He does a terrific job, spends a lot of time with my dog and sends cute pictures and a detailed text to my phone each visit. Rox loves him, I can tell. When I get back home from my trip, she looks behind me, looking for John the Pet sitter. My neighbors also see John often and are getting to know him while I'm away. He lives in the same general area and I think that's a huge plus.
Sarah responds quickly to e-mails and prices are reasonable. They charge a flat rate per visit and don't charge extra for medications.
I can't say enough great things about Sarah and John. Very professional and very kind.
Sarah was highly recommended to us by our previous sitter, and we knew that she would be a great person to work with from our first meeting because our cats were instantly comfortable around her. Over the course of many visits from Sarah and the other sitters, we got daily updates (including pictures), our mail was brought in, and everything was neat and tidy when we got back.
Once, when we had to extend our trip and book emergency visits, the wet food ran out, but Sarah managed to keep our kitties fed and happy until we got back and was gracious about the entire situation.
We always feel okay about leaving the cats in Sarah's care, and it always makes our traveling easier. If you are looking for cat-sitting services in the city, I would recommend that you contact Sarah.
We have used this service several times now. We will keeping using them! So reasonable, and our dogs don't stress out when we head out of town. This week, we even got a petsitter last minute, with little notice, no problem.
I have been using SPCR for the past couple of years to care for my kitties while I am out of town. We travel pretty regularly, and it is such a joy to not have to worry about the cats while we are away. I love receiving the daily updates and photos, and our cats don't seem stressed when we leave them anymore. Heather and Sarah always go the extra mile and it is sooo appreciated! I always recommend Sarah and her sitters for anyone who is looking!!
In the past seven months that I've sought their help, everyone with Sarah's Pet Care Revolution has been fantastic and gone beyond the call of duty -- the report of Lacie enlisting the help of a passerby to pull a rodent carcass out of the clamped-shut mouth of my golden retriever will leave a lasting impression. On her, I'm sure, as well as on me. They are impeccably reliable and obviously caring, and provide great summaries of every visit, with well-written, humorous reports and adorable photography. Thank you!
Sarah's pet care took AMAZING care of my kitties while I was out of town for work. The email updates I got gave me huge peace of mind. They are not only friendly but genuinely love what they do and it shows.
Very caring group of people! We had a great experience.
I would not call another service to care for my two dogs. My husband and I left the country for a week and we were very nervous to leave our pwts behind for so long. My husband and I contacted Sarah's Pet Care Revolution to stay overnight at our house and it made all the difference. Our sitter not only walked and fed my dogs..she also gave our Luna her heart meds and sent updates and photos. So happy I found them!.