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Sarah and her pet care wizard staff are awesome. I was looking for a service to walk my dog and generally improve her quality of life a little bit while I'm away at work, and they have more than delivered. I also wanted to have backup on hand should I need to go out of town and need to have someone take care of my special fur babies. I know that my dog has to work through her stranger danger issues on her own schedule before she can feel comfortable, and I can't imagine boarding her at a facility where I know she would often be afraid, no matter how wonderful the care. Sarah was very responsive to all of my very detailed needs, wants, and worries about each of my three pets. The pet sitters, walkers, and staff have been perfect -- I really can't say enough complimentary things about all of them. Amelia and Frances' patience with my little fearful puppy and their delight at seeing her overcome her fear to embrace them both as her new best friends (especially if treats and walks are involved!) has been a really great experience. They have also gained the attention and trust of my cats, and they seem undaunted by my super specific instructions about feeding routines, medications, etc.
I especially appreciate that communication with SPCR is excellent -- responsive and timely and professional. I get photos from every dog walk that my pup goes on, and a little report. I appreciate those so much, and they give me a little jolt of happiness in the middle of the work day, seeing my doggy smiling and having a good time. The phone app SPCR now uses makes the whole experience that much more user friendly.
8/26/2019I have been using SPCR for the past couple of years to care for my kitties while I am out of town. We travel pretty regularly, and it is such a joy to not have to worry about the cats while we are away. I love receiving the daily updates and photos, and our cats don't seem stressed when we leave them anymore. Heather and Sarah always go the extra mile and it is sooo appreciated! I always recommend Sarah and her sitters for anyone who is looking!!
7/05/2016I've had some heroic pet sitters over the years, but Sarah's service was uniquely awesome. Both Sarah and our sitter, Lacie, came for an initial visit, during which they took the time to really understand and bond with my three cats.
The promise to send photos and a note each day is absolutely brilliant! At first the idea just seemed like a cute gimmick to me, and I didn't give it much thought until Lacie's updates started coming through. It was obvious from the photos and messages that my three girls had taken to her. Any decent cat owner will worry how their animals will do when left in an apartment for over a week, and it was clear that they were happy and well cared for. With the help of the cat toys, Lacie coaxed my Maine Coon out of her shyness to bring out her playfulness and affection. My other two cats couldn't get enough of her.
These folks understand that pet sitting requires more than just dropping food in the bowl and changing the litter. If you want your animals not only fed but cared for while you're away, hire SPCR.
I've never written a Yelp review before, but Lacie and Sarah really earned my admiration.
7/30/2016 -
Sadly one of Sarah's pet sitters left us devastated when he did not lock my door upon leaving my home. Cat was outside for 5 hours. My home was wide open. Sarah was previously an awesome professional to work with and it hurts me to write this.
I knew something was off when I met the gentlemen assigned to watch my cats. But I trusted Sarah's opinion and used her company anyway. So partially I didn't trust my intuition. So maybe that is the bigger lesson here. If something feels off about someone assigned to care for your loved ones, don't do it. I hope Sarah screens her sitters more throughly in the future. We were heartbroken.
9/14/2015I can't say enough good things about Sarah's pet care! Heather walked my two very silly and energetic dogs and she was awesome with them- so patient and calm and my dogs loved her. I also really liked that both Sarah and Heather came to the initial meet and greet- so I was able to meet them both. They really took their time getting to know me and my dogs. Heather was so responsive and available by text or email- she sent me really cute pictures of my dogs and was always aware of their quirks and behavior- and with the regular walks they weren't completely crazy when I came home after a long day. I loved the updates and pictures! It really eased my mind on the long days that I work, and helped to keep my dogs on a schedule. My only complaint is that they don't come to Algiers Point, because I have recently moved and now have to find a new dog walking service! Definitely two thumbs up!
1/06/2016We had a wonderful pet sitter when we lived in New Jersey and we were worried that we could not find someone as efficient, professional, and loving when we moved to New Orleans nearly three years ago. Our fears were groundless, as we found an even greater pet sitting service in Sarah's Pet Care Revolution. We could not be more pleased!!! We highly recommend them!!!
12/15/2015 -
We ADORE SPCR! We moved to NOLA a year ago (today!) and Sarah's team has been watching my 2 old, persnickety Boston Terriers since our second day in town when we used their overnight care for the weekend (thanks Angie!). They take our dogs for day care twice a week (thanks Katie!), and we're going to hire SPCR to help with their storm anxiety. SPCR's communication is great -- we love the pics and texts after daycare or when we are out of town. Most of all, Sarah herself goes far beyond the call of duty. She helped us solve a tricky dog issue with under 12 hours notice, and seemingly without breaking a sweat. We trust SPCR with any of our dog care needs!
7/06/2016So happy with this service, made taking an extended vacation so much easier, and so happy not having to board my cats. Hannah and Alisha took wonderful care of my cats! Very much appreciate the daily updates with photos.
9/14/2017I can't believe I haven't posted about Sarah's Pet Care Revolution sooner!
For over a year, I was traveling a lot for work a lot and our senior cat, Rufus, had lots of special needs including daily doses of sub-cutaneous fluids. He hated being boarded, so I didn't want to bring him to the vet all the time. I was stumped about where to turn until I found SPCR. Knowing he was being taken care of so well by Keyonte and the rest of the team at Sarah's Pet Care Revolution puts me at ease. And the daily pics and updates let me know everything is running smoothly, so I never have to worry.
I should mention, Rufus was utterly impatient with his daily treatments, sometimes making them hard to complete. They were both compassionate and patient with him.
It was such a huge relief. I would recommend them to absolutely anyone.
3/08/2017 -
Sarah is great. I've never felt so comfortable leaving our dogs. I knew they were in good hands and the photos Sarah sent me showed how well they did while we were away. I would recommend Sarah to any of my pet loving friends and family.
2/28/2016I contacted this past weekend via email, leaving a detailed message about whether their service would be a good match for my pets and travel situation and no one even got back to me. Even an email saying sorry we can't watch your pets or any acknowledgement at all would have been nice.
5/01/2024As a previous reviewer wrote, this is seriously overdue for me.
Have been a client of Sarah's for eight years now, and its inconceivable now that I ever travelled without having her company look after my monsters.
It's a great leap of faith to give someone your house keys to take care of your family, but I have no worries with them. Sarah, for all of her laid-back, hip vibe, is at heart a Marine drill sergeant, and I know she very carefully screens new employees.
They email me pictures right after every visit, and it's always reassuring to get these "proof of happy cat life" photos. (No, they don't pose them in front of the day's newspaper.)
I should say that their job is pretty darn easy, given that I have the two sweetest cats EVER, but I won't hold that against Sarah and her team.
5/15/2020
I've used Sarah's PCR for 5 years now and they're always great! Such good communication from Sarah and all her employees. Love them!
August 31, 2019
I can't say enough wonderful things about Sarah's Pet Care... Sarah is wonderful and ever so patient! We contacted her very last minute in hopes they could help transport our very high maintenance dogs downtown for our wedding reception pictures and back home. She got back to us super quickly and made the whole process a breeze, which is saying a lot bc we are very nervous animal parents!! Dana, who actually took care of the pups, was incredible!! She kept in touch with us and sent us pics of the dogs and updates so we never had to wonder how they were doing. They didn't even seem to miss us, which made me feel simultaneously good and bad hahah! Truly wonderful service and wonderful people!!! Also very reasonably priced and great communication portal for updates and info completion!
December 12, 2016