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  •   I have used Sarah's Pet Care Revolution for years. They take great care of my dogs and cats. I always have piece of mind knowing they are in charge.

    thumb Cynthia S.
    7/26/2019

      This review is seriously overdue.... rather late than never. I found Sarah's pet care revolution on google when I first moved to New Orleans in 2016.I contacted her and she was quick to respond. She set up some in-house consultation time with me to meet her (Sarah) as well as the pet-sitter that would be responsible for my kitties. They were both lovely and I felt comfortable with them. I booked ( through the online portal) the days I needed her to visit the kitties ( I have 2 persian cats). Each visit is 30 minutes and costs around $20 per visit and then an extra $3 per cat. I document each cats details on the portal as well as instructions for them to follow. Updates are sent through the customer portal.

    I always feel as ease knowing that my kitties are being taken care of. They send daily updates through the portal with cute pics of your pet.

    I Just have to mention that when Hurricane Barry was said to impact New Orleans, my hubby and i decided to leave because we have a newborn and couldn't risk staying in New Orleans. I called Sarah the day we left and asked her if she could see to the cats while we were away and she agreed too. She is truly our life saver. We played it by ear and because the storms weren't too bad she was able to check on them daily keeping me informed the entire time. She even picked up my packages for me at no additional cost as this was separate visit.
    If you are considering their services, don't hesitate and book it now. As you can see from this post I have been using their services for almost 4 years now and going strong. My persian kitties just love them!

    thumb Jihan N.
    8/01/2019

      I've been using Sarah for several years and have always had great experiences with her and her sitters. My current buddy for my cat is John, and he is so fantastic. At the risk of sounding like a weird cat lady (which I am, so oh well), I can tell that she's less stressed around him than other sitters I've had. When I get home from trips, kitty is decidedly less neurotic after John has been chilling with her. All the sitters post thorough updates and are very available via the Time to Pet portal and phone. In a completely unrelated non-pet emergency, Sarah even helped me get back into my house after I'd locked myself out! Definitely recommend Sarah and in particular John and Heather for their love and professionalism.

    thumb Jem M.
    6/20/2016
  •   I contacted this past weekend via email, leaving a detailed message about whether their service would be a good match for my pets and travel situation and no one even got back to me. Even an email saying sorry we can't watch your pets or any acknowledgement at all would have been nice.

    thumb Leah S.
    5/01/2024

      Sarah is great. I've never felt so comfortable leaving our dogs. I knew they were in good hands and the photos Sarah sent me showed how well they did while we were away. I would recommend Sarah to any of my pet loving friends and family.

    thumb Kelly W.
    2/28/2016

      As a previous reviewer wrote, this is seriously overdue for me.

    Have been a client of Sarah's for eight years now, and its inconceivable now that I ever travelled without having her company look after my monsters.

    It's a great leap of faith to give someone your house keys to take care of your family, but I have no worries with them. Sarah, for all of her laid-back, hip vibe, is at heart a Marine drill sergeant, and I know she very carefully screens new employees.

    They email me pictures right after every visit, and it's always reassuring to get these "proof of happy cat life" photos. (No, they don't pose them in front of the day's newspaper.)

    I should say that their job is pretty darn easy, given that I have the two sweetest cats EVER, but I won't hold that against Sarah and her team.

    thumb Larry B.
    5/15/2020
  •   We found Sarah thru our dog trainer who specializes in behavioral issues with dogs. While our Doberman is a true sweetie pie, she can be quite the handful around other dogs. She was a stray and has some fear issues.
    Sarah is amazing with our dog. She finds her shenanigans funny! She's a high energy dog and I'm sure keeps Sarah on her toes but judging from the pictures and videos she sends us when we are away, our pup has a blast with her. She gives her just the right amount of play and snuggles. The pictures and updates at each visit make me feel very comfortable so I can relax while we are away.
    I can't begin to express how much I trust Sarah and her judgement. When we started using her services she didn't have a pet sitter assigned to our area and was taking applications. She obviously is taking her time to find the right person and because she is still looking for a good fit for her company to cover our area. In the meantime, she has been amazing in taking care of our needs herself. I know however that the person she finds will have been put through a thorough interview process by Sarah and the rest of her staff. A previous reviewer mentioned an unfortunate event with a sitter she didn't feel good about. I was so sorry to hear about that (and glad her cat was fine) but I do believe that Sarah will be super vigilant after that episode because that is the type of person she is. She takes her business and its reputation very seriously and she is a major animal lover who only wants the best for her clients. I can't say enough good things about her and her services.

    thumb Laura E.
    12/08/2015

      I've had some heroic pet sitters over the years, but Sarah's service was uniquely awesome. Both Sarah and our sitter, Lacie, came for an initial visit, during which they took the time to really understand and bond with my three cats.

    The promise to send photos and a note each day is absolutely brilliant! At first the idea just seemed like a cute gimmick to me, and I didn't give it much thought until Lacie's updates started coming through. It was obvious from the photos and messages that my three girls had taken to her. Any decent cat owner will worry how their animals will do when left in an apartment for over a week, and it was clear that they were happy and well cared for. With the help of the cat toys, Lacie coaxed my Maine Coon out of her shyness to bring out her playfulness and affection. My other two cats couldn't get enough of her.

    These folks understand that pet sitting requires more than just dropping food in the bowl and changing the litter. If you want your animals not only fed but cared for while you're away, hire SPCR.

    I've never written a Yelp review before, but Lacie and Sarah really earned my admiration.

    thumb Julien G.
    7/30/2016

      I can't say enough wonderful things about Sarah's Pet Care... Sarah is wonderful and ever so patient! We contacted her very last minute in hopes they could help transport our very high maintenance dogs downtown for our wedding reception pictures and back home. She got back to us super quickly and made the whole process a breeze, which is saying a lot bc we are very nervous animal parents!!

    Dana, who actually took care of the pups, was incredible!! She kept in touch with us and sent us pics of the dogs and updates so we never had to wonder how they were doing. They didn't even seem to miss us, which made me feel simultaneously good and bad lol!

    Truly wonderful service and wonderful people!!! Also very reasonably priced and great communication portal for updates and info completion!

    thumb Hope O.
    12/12/2016
  •   So happy with this service, made taking an extended vacation so much easier, and so happy not having to board my cats. Hannah and Alisha took wonderful care of my cats! Very much appreciate the daily updates with photos.

    thumb Aimee E.
    9/14/2017

      Sadly one of Sarah's pet sitters left us devastated when he did not lock my door upon leaving my home. Cat was outside for 5 hours. My home was wide open. Sarah was previously an awesome professional to work with and it hurts me to write this.
    I knew something was off when I met the gentlemen assigned to watch my cats. But I trusted Sarah's opinion and used her company anyway. So partially I didn't trust my intuition. So maybe that is the bigger lesson here. If something feels off about someone assigned to care for your loved ones, don't do it. I hope Sarah screens her sitters more throughly in the future. We were heartbroken.

    thumb Brit E.
    9/14/2015

      We ADORE SPCR! We moved to NOLA a year ago (today!) and Sarah's team has been watching my 2 old, persnickety Boston Terriers since our second day in town when we used their overnight care for the weekend (thanks Angie!). They take our dogs for day care twice a week (thanks Katie!), and we're going to hire SPCR to help with their storm anxiety. SPCR's communication is great -- we love the pics and texts after daycare or when we are out of town. Most of all, Sarah herself goes far beyond the call of duty. She helped us solve a tricky dog issue with under 12 hours notice, and seemingly without breaking a sweat. We trust SPCR with any of our dog care needs!

    thumb M S.
    7/06/2016

positive review  We don’t trust our dogs / home with anyone else. Peerless service from kind professionals. We also love the regular communication and pics they send to let us know everything’s going fine while we’re away. The peace of mind they offer is worth every cent. I can honestly say we’d be at a loss without them. Can’t recommend Sarah’s Pet Care Revolution enough.

Richard L. Colbert Avatar Richard L.
October 1, 2019

Amazing service!!! Sarah & Stephanie didn't blink an eye at the extra work it took caring for my problematic dog.

Alison Pitre Avatar Alison Pitre
August 20, 2015

Love the service Sarah and her team provides. They do a great job at taking care of your fur babies!

Ashley Tahir Avatar Ashley Tahir
September 19, 2013