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I've been using Sarah for several years and have always had great experiences with her and her sitters. My current buddy for my cat is John, and he is so fantastic. At the risk of sounding like a weird cat lady (which I am, so oh well), I can tell that she's less stressed around him than other sitters I've had. When I get home from trips, kitty is decidedly less neurotic after John has been chilling with her. All the sitters post thorough updates and are very available via the Time to Pet portal and phone. In a completely unrelated non-pet emergency, Sarah even helped me get back into my house after I'd locked myself out! Definitely recommend Sarah and in particular John and Heather for their love and professionalism.
Jem M.
6/20/2016I can't say enough good things about Sarah's pet care! Heather walked my two very silly and energetic dogs and she was awesome with them- so patient and calm and my dogs loved her. I also really liked that both Sarah and Heather came to the initial meet and greet- so I was able to meet them both. They really took their time getting to know me and my dogs. Heather was so responsive and available by text or email- she sent me really cute pictures of my dogs and was always aware of their quirks and behavior- and with the regular walks they weren't completely crazy when I came home after a long day. I loved the updates and pictures! It really eased my mind on the long days that I work, and helped to keep my dogs on a schedule. My only complaint is that they don't come to Algiers Point, because I have recently moved and now have to find a new dog walking service! Definitely two thumbs up!
M R.
1/06/2016I can't say enough wonderful things about Sarah's Pet Care... Sarah is wonderful and ever so patient! We contacted her very last minute in hopes they could help transport our very high maintenance dogs downtown for our wedding reception pictures and back home. She got back to us super quickly and made the whole process a breeze, which is saying a lot bc we are very nervous animal parents!!
Dana, who actually took care of the pups, was incredible!! She kept in touch with us and sent us pics of the dogs and updates so we never had to wonder how they were doing. They didn't even seem to miss us, which made me feel simultaneously good and bad lol!
Truly wonderful service and wonderful people!!! Also very reasonably priced and great communication portal for updates and info completion!Hope O.
12/12/2016 -
I contacted this past weekend via email, leaving a detailed message about whether their service would be a good match for my pets and travel situation and no one even got back to me. Even an email saying sorry we can't watch your pets or any acknowledgement at all would have been nice.
Leah S.
5/01/2024We found Sarah thru our dog trainer who specializes in behavioral issues with dogs. While our Doberman is a true sweetie pie, she can be quite the handful around other dogs. She was a stray and has some fear issues.
Sarah is amazing with our dog. She finds her shenanigans funny! She's a high energy dog and I'm sure keeps Sarah on her toes but judging from the pictures and videos she sends us when we are away, our pup has a blast with her. She gives her just the right amount of play and snuggles. The pictures and updates at each visit make me feel very comfortable so I can relax while we are away.
I can't begin to express how much I trust Sarah and her judgement. When we started using her services she didn't have a pet sitter assigned to our area and was taking applications. She obviously is taking her time to find the right person and because she is still looking for a good fit for her company to cover our area. In the meantime, she has been amazing in taking care of our needs herself. I know however that the person she finds will have been put through a thorough interview process by Sarah and the rest of her staff. A previous reviewer mentioned an unfortunate event with a sitter she didn't feel good about. I was so sorry to hear about that (and glad her cat was fine) but I do believe that Sarah will be super vigilant after that episode because that is the type of person she is. She takes her business and its reputation very seriously and she is a major animal lover who only wants the best for her clients. I can't say enough good things about her and her services.Laura E.
12/08/2015Sarah and her helpers were the best petsitting service I've ever used. During my last 2 years in New Orleans I was traveling a lot, and they visited regularly to tend to all my kitties. I was grateful for being able to set up appointments via email and I really appreciated the picture messages and updates about how my girls were doing in my absence. Keep up the great work!
K T.
2/01/2016 -
Sadly one of Sarah's pet sitters left us devastated when he did not lock my door upon leaving my home. Cat was outside for 5 hours. My home was wide open. Sarah was previously an awesome professional to work with and it hurts me to write this.
I knew something was off when I met the gentlemen assigned to watch my cats. But I trusted Sarah's opinion and used her company anyway. So partially I didn't trust my intuition. So maybe that is the bigger lesson here. If something feels off about someone assigned to care for your loved ones, don't do it. I hope Sarah screens her sitters more throughly in the future. We were heartbroken.Brit E.
9/14/2015I can't believe I haven't posted about Sarah's Pet Care Revolution sooner!
For over a year, I was traveling a lot for work a lot and our senior cat, Rufus, had lots of special needs including daily doses of sub-cutaneous fluids. He hated being boarded, so I didn't want to bring him to the vet all the time. I was stumped about where to turn until I found SPCR. Knowing he was being taken care of so well by Keyonte and the rest of the team at Sarah's Pet Care Revolution puts me at ease. And the daily pics and updates let me know everything is running smoothly, so I never have to worry.
I should mention, Rufus was utterly impatient with his daily treatments, sometimes making them hard to complete. They were both compassionate and patient with him.
It was such a huge relief. I would recommend them to absolutely anyone.Heather M.
3/08/2017Sarah and her pet care wizard staff are awesome. I was looking for a service to walk my dog and generally improve her quality of life a little bit while I'm away at work, and they have more than delivered. I also wanted to have backup on hand should I need to go out of town and need to have someone take care of my special fur babies. I know that my dog has to work through her stranger danger issues on her own schedule before she can feel comfortable, and I can't imagine boarding her at a facility where I know she would often be afraid, no matter how wonderful the care. Sarah was very responsive to all of my very detailed needs, wants, and worries about each of my three pets. The pet sitters, walkers, and staff have been perfect -- I really can't say enough complimentary things about all of them. Amelia and Frances' patience with my little fearful puppy and their delight at seeing her overcome her fear to embrace them both as her new best friends (especially if treats and walks are involved!) has been a really great experience. They have also gained the attention and trust of my cats, and they seem undaunted by my super specific instructions about feeding routines, medications, etc.
I especially appreciate that communication with SPCR is excellent -- responsive and timely and professional. I get photos from every dog walk that my pup goes on, and a little report. I appreciate those so much, and they give me a little jolt of happiness in the middle of the work day, seeing my doggy smiling and having a good time. The phone app SPCR now uses makes the whole experience that much more user friendly.Sarah S.
8/26/2019 -
This review is seriously overdue.... rather late than never. I found Sarah's pet care revolution on google when I first moved to New Orleans in 2016.I contacted her and she was quick to respond. She set up some in-house consultation time with me to meet her (Sarah) as well as the pet-sitter that would be responsible for my kitties. They were both lovely and I felt comfortable with them. I booked ( through the online portal) the days I needed her to visit the kitties ( I have 2 persian cats). Each visit is 30 minutes and costs around $20 per visit and then an extra $3 per cat. I document each cats details on the portal as well as instructions for them to follow. Updates are sent through the customer portal.
I always feel as ease knowing that my kitties are being taken care of. They send daily updates through the portal with cute pics of your pet.
I Just have to mention that when Hurricane Barry was said to impact New Orleans, my hubby and i decided to leave because we have a newborn and couldn't risk staying in New Orleans. I called Sarah the day we left and asked her if she could see to the cats while we were away and she agreed too. She is truly our life saver. We played it by ear and because the storms weren't too bad she was able to check on them daily keeping me informed the entire time. She even picked up my packages for me at no additional cost as this was separate visit.
If you are considering their services, don't hesitate and book it now. As you can see from this post I have been using their services for almost 4 years now and going strong. My persian kitties just love them!Jihan N.
8/01/2019I loved working with Angie and Sarah. Our dog has some severe anxiety as well as lots of protective behavioral issues. With both of their patience and tailored advice I feel like there is hope for our dog. We needed her to be better with strangers and to be calm around our cats. At the end of our sessions I truly believe that Mia (the dog) is going to be a very successful with altering her behavior.
I think hiring Angie was the best decision we have ever made for Mia. Now we have the tools to have her be a happier and calmer dog- which in turn will make the home life easier for both humans and other furry babies! I highly recommend this service for anyone who is having trouble with their pet. If we waited a year longer or so Mia may have been too set in her ways.Emily L.
10/09/2017As a previous reviewer wrote, this is seriously overdue for me.
Have been a client of Sarah's for eight years now, and its inconceivable now that I ever travelled without having her company look after my monsters.
It's a great leap of faith to give someone your house keys to take care of your family, but I have no worries with them. Sarah, for all of her laid-back, hip vibe, is at heart a Marine drill sergeant, and I know she very carefully screens new employees.
They email me pictures right after every visit, and it's always reassuring to get these "proof of happy cat life" photos. (No, they don't pose them in front of the day's newspaper.)
I should say that their job is pretty darn easy, given that I have the two sweetest cats EVER, but I won't hold that against Sarah and her team.Larry B.
5/15/2020
Love the service Sarah and her team provides. They do a great job at taking care of your fur babies!


September 19, 2013
We don’t trust our dogs / home with anyone else. Peerless service from kind professionals. We also love the regular communication and pics they send to let us know everything’s going fine while we’re away. The peace of mind they offer is worth every cent. I can honestly say we’d be at a loss without them. Can’t recommend Sarah’s Pet Care Revolution enough.


October 1, 2019
Sarah, Rebecca, and their team are amazing! I used to work for Sarah and had the unique opportunity to see how they function from the inside -and I can say honestly that I have never seen anyone show such genuine love for animals (that are not their own) and have such a high level of knowledge and experience as the people they work with. Sarah holds the highest expectations for her employees because she understands how hard it is to leave our fur babies when we're away while knowing for sure that the are receiving the best care possible. When I go out of town now Sarah's Pet Care Revolution is the first place I turn to to look after my family as well- they are the best!


September 26, 2019